Comments on: New special at site5

By: Andrea_R

Andrea_R — Mon, 22 Oct 2007 19:20:17 +0000

Whups, poor choice of words - I could still access my account from the backend. 200 users were left wondering what went on until I got it back up. and it wasn’t a bottom-line shared account, they touted them as seperate accounts, limited number per server etc… There was a couple tiems my MU accoutn was marked as suspended, but I was able to go into WHM and un-suspend it myself.

And we had only got up to maybe 300 users.

It takes a while to find that line about no free space, as it isn’t in there TOS they have linked from the main page.

http://wiki.site5.com/Resource_usage_policy
“Offering Image, File, Document and Data storage, and hosting and email services are strictly prohibited.”

And when you scroll down and look at Resource Usage Restrictions, well.. MU blows most of that out of the water on a good day.

So, they are just fine if you’re hosting your blog or a forum or whatever. Oddly enough, they will let you (and help you) install WPMU - you just can’t use it as a blog farm on their servers. Fair enough. I just think they should be honest up front and not hide these things away. Like I said, I was happy with them and planning on moving my site, but it wasn’t fast enough for them I guess.

At the end of the day, I find you could probably consider even their top accounts are still considered shared. And not suitable for MU, even for testing.

Also check out this post:
http://mu.wordpress.org/forums/topic.php?id=2037&page&replies=22#post-38641

By: Elad

Elad — Mon, 22 Oct 2007 13:45:47 +0000

Andrea, I have read about your experience with site5 on the MU forums.

I had a WPMU service running on shared plan with them and we had over 1000 blogs before we were using too much CPU and memory. Storage and bandwidth are not the problem at all so these numbers are just a gimmick. They could have said “unlimited” just the same. When that happened we were told that we can’t keep using that many resources and we had to move. We were never blocked from our account and always had access to the files and databases.

As we both know, shared hosting is not suitable for WordPress-MU once you have some action going on. I could not find the section in site5’s tos talking about “free webspace”, can you point me to it?

I had an account with them before I had my WPMU installed and I still have two accounts running other sites. All and all, I’m happy.

By: Andrea_R

Andrea_R — Mon, 22 Oct 2007 13:21:53 +0000

You know, I hate to keep being a downer on this topic, but eventually they did screw me over. I was a very happy customer for well over a year, close to 2.
They did have issues with my MU install eating us resources, but unlike their wiki, they were not overly helpful in trying to resolve them. I found it and fixed it.
Then I literally woke up one day 6 months later to my site down and me unable to access it.
Their reasoning was I violated the TOS by giving away free webspace. Yeah, it’s in there. And yeah, they mention you can install MU on their servers. Make sense to you? Me neither.
I also had a Multi Site account and never once did they suggest upgrading. They wanted me off and told me to pack my stuff and move.

I can tell you I used nowhere near those limits above. Maybe 10% of that.